In the Address bar at the top try to stream a video or download Google Chrome In the search box, type 'Windows Explorer' Next I would like you to try the next set of steps I have set out for you below: I would recommend you ensure all updates are done. Next, if none of the above works I would like you to try to Install Windows updates in Windows 8. Type ' netsh int ip reset reset.log' and hit Enter Type ' netsh winsock reset catalog' and hit Enter This can be done by following the next set of steps below: If you are still not able to connect, I would like you to reset the TCP/ IP stack. At the command prompt, type ' ipconfig / flushdns'
You can do this by following the steps below: If both pings were not successful, you will need t o flush your DNS. Type 'ping
If so, you could remove the check mark beside ALLOW THE COMPUTER TO TURN OFF THIS DEVICE TO SAVE POWER. Realtek PCIe GBE Family Controller which would be listed under the WiFi Card). NOTE: It may also be checked under the FAMILY CONTROLLER (eg.